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Solution

Automate Rent Chasing for Your Letting Agency.

Every month it is the same routine: check who has not paid, write the same emails, wait, chase again, escalate. Letting agents spend 3–5 hours a week on rent arrears alone — and most of it follows exactly the same pattern. We set up automated rent chasing sequences that trigger based on payment status, escalate on schedule, and keep your compliance records clean.

The problem

The real cost of doing this manually

Rent arrears chasing is not a judgement call — it is a process. Tenant pays late on day 3: send a friendly reminder. Day 7: send a firmer notice. Day 14: issue a formal letter. Day 21: escalate to the landlord. You do this every month for the same tenants, and the only thing that changes is the name. That is exactly the kind of workflow automation was built for.

3–5 hrs/week

spent on this task

£7,800–£13,000

in lost productivity per year

How we fix it

Three steps to automation

Every solution starts with understanding your specific workflow — not a generic template.

1

We map your arrears process

When do you first chase? What does your reminder sequence look like? At what point do you escalate to the landlord? We document your exact current workflow.

2

We build escalating reminder sequences

Friendly nudge on day 3. Firmer reminder on day 7. Formal notice on day 14. Landlord notification on day 21. Every message is written in your agency's tone.

3

We connect it to your payment tracking

Whether you track payments in a property management system, Xero, or a spreadsheet — the reminders trigger automatically when rent goes overdue.

The difference

Before vs after automation

Before

  • 3–5 hrs/week spent manually every week
  • Same repetitive workflow, every time
  • Things fall through the cracks when you are busy
  • £7,800–£13,000 in lost productivity per year

After

  • Runs automatically in the background
  • Nothing falls through the cracks
  • You are notified only when action is needed
  • 3–5 hrs/week reclaimed for revenue-generating work

Tools we work with

Built around software you already use

XeroZapierMake.comFixfloArthur Online

The offer

5+ Hours Saved Per Week.
Or Your Money Back.

The AI Assessment is a 45-minute discovery call, a custom report built around your specific workflows, and a 30-minute review walkthrough. Delivered in 5 business days. If we can't find 5 hours of weekly savings, you get a full refund.

£499
Flat fee. No hidden costs.
  • 45-min discovery call
  • Custom 5–7 recommendation report
  • 30-min review walkthrough
  • 4-day quick wins plan
  • Money-back guarantee
Book Your Assessment

Questions

Common Questions

Will tenants know these are automated?+

No. Every message is personalised with the tenant's name, property address, amount owed, and due date. They are sent from your agency's email address in your tone of voice.

What if a tenant has a payment plan in place?+

You can exclude individual tenants from the automated sequence. The system handles the default — the majority of cases where rent is simply late and nobody has chased it yet.

Does this handle the legal compliance side?+

The reminder sequence is designed to align with standard pre-action protocol timelines. However, we recommend you review the templates with your compliance team before going live.

What property management software does this work with?+

We integrate with most cloud-based platforms including Arthur Online, Fixflo, and Alto. If you track payments in Xero or a spreadsheet, that works too.

Ready to Stop Doing This Manually?

The call is 45 minutes. Your report arrives in 5 business days. Most clients have their first automation live within a week of the review call.

Book Your AI Assessment — £499

5+ hours/week guaranteed or full refund · Custom report in 5 days