Your Business Knowledge, Always On Call.
We build custom AI assistants trained on your documents, FAQs, policies, and tone of voice — then deploy them as an email responder, internal knowledge base, or customer-facing chat tool. Responses that sound like you, available 24/7.
✓ 5+ hours/week guaranteed or full refund · ✓ Report in 5 days
At a glance
Investment
£3,000+
based on complexity
Timeline
2–4 weeks
Best for
Businesses receiving repetitive enquiries — from customers, tenants, clients, or staff — where the same questions get asked again and again.
Deliverables
What You Get
- Custom GPT built and configured on your business data
- Deployment to your chosen channel (email, website chat, internal tool)
- Tone-of-voice calibration against your existing communications
- Testing across 100+ realistic query scenarios
- Staff handover guide: when to trust AI vs. escalate to human
- 30-day performance monitoring with optimisation
Ideal fit
This Service Is Right For You If…
- Your inbox is full of questions that have the same answer every time
- Customers or clients wait hours for responses that should take seconds
- Valuable business knowledge lives in your head or scattered across documents
Not sure if this fits?
The £249 AI Assessment diagnoses exactly which services apply to your business — and guarantees 5+ hours of weekly savings or your money back.
Book Assessment →The process
How It Works
Knowledge Capture
We collect your FAQs, policy documents, email templates, and product/service information. We also analyse a sample of your real email history to calibrate tone and common query patterns.
Build & Calibrate
We build your custom assistant, train it on your data, and run extensive testing to eliminate hallucinations and ensure it handles edge cases gracefully — escalating to a human when needed.
Deploy & Monitor
We deploy to your channel of choice and monitor performance for 30 days — reviewing flagged queries, refining responses, and expanding the knowledge base as new questions surface.
5+ Hours Saved Per Week — Or Your Money Back
Every BRB AI engagement begins with an AI Assessment. If we can't identify at least 5 hours of weekly time savings in your business, you get a full refund. No questions asked.
Questions
Common Questions
Will it make things up?+
We engineer the assistant to only answer from verified business knowledge — and to say 'I'll pass this to the team' when it doesn't know. We also test against adversarial queries specifically to catch hallucination risks before launch.
Will customers know they're talking to AI?+
That's your call. Some clients prefer full transparency; others integrate the AI seamlessly into their existing response flow. We help you decide what's right for your business and customer expectations.
What if my business changes — can I update it?+
Yes. We document how to update the knowledge base so you can make changes yourself. Alternatively, we offer monthly maintenance packages for businesses that want ongoing optimisation.
What channels can it be deployed to?+
Email (via Gmail or Outlook integration), website chat widget, WhatsApp Business, Slack, or as an internal tool your staff use to look things up. We scope the right channel in discovery.
Ready to Get Started?
Every engagement starts with the AI Assessment. Book your 45-minute discovery call and receive your custom roadmap in 5 days.
Book Your AI Assessment — £2495+ hours/week guaranteed or full refund · Custom report in 5 days · 30-minute review call included