Automate New Enquiry Responses for Your Business
Speed kills in lead response. Businesses that reply within 5 minutes are 21x more likely to convert than those that wait 30 minutes. But when you are on a job, in a meeting, or it is 9pm on a Tuesday, new enquiries sit in your inbox. By the time you reply, the prospect has called three competitors. We set up instant auto-responses that acknowledge every new enquiry within 60 seconds, collect the details you need, and book them into your calendar.
The problem
The real cost of doing this manually
The average UK small business takes 5-24 hours to respond to a new enquiry. In that time, 78% of prospects go with the first business that replies. If you get 10 new enquiries per week and lose 3 because you were too slow, that is 156 lost prospects per year. At an average job value of £500, that is £78,000 in potential revenue that goes to your competitors simply because they replied faster.
2-4 hrs/week
spent on this task
£5,200-£10,400
in lost productivity per year
How we fix it
Three steps to automation
Every solution starts with understanding your specific workflow — not a generic template.
We set up instant acknowledgement
New enquiry arrives via your website form, email, or social media. Within 60 seconds, the prospect gets a personalised response: 'Thanks [name], we have received your enquiry about [topic]. Here is what happens next.'
We build a qualification flow
The auto-response collects the key details you need: budget, timeline, location, scope of work. By the time you see the enquiry, you already know if it is worth pursuing and what the client needs.
We connect to your booking system
Qualified enquiries get a link to book a call or site visit directly into your calendar. No back-and-forth about availability. The prospect goes from enquiry to booked appointment in under 3 minutes.
The difference
Before vs after automation
Before
- ✕2-4 hrs/week spent manually every week
- ✕Same repetitive workflow, every time
- ✕Things fall through the cracks when you are busy
- ✕£5,200-£10,400 in lost productivity per year
After
- ✓Runs automatically in the background
- ✓Nothing falls through the cracks
- ✓You are notified only when action is needed
- ✓2-4 hrs/week reclaimed for revenue-generating work
Tools we work with
Built around software you already use
The offer
5+ Hours Saved Per Week.
Or Your Money Back.
The AI Assessment is a 45-minute discovery call, a custom report built around your specific workflows, and a 30-minute review walkthrough. Delivered in 5 business days. If we can't find 5 hours of weekly savings, you get a full refund.
- ✓45-min discovery call
- ✓Custom 5–7 recommendation report
- ✓30-min review walkthrough
- ✓4-day quick wins plan
- ✓Money-back guarantee
Questions
Common Questions
Will prospects know the response is automated?+
The response is written in your voice, uses your name, and references the specific details they submitted. It reads like a quick, professional reply. Not a generic 'Thank you for your enquiry' template.
What about enquiries that come in via phone?+
Missed calls can trigger an automatic SMS: 'Sorry I missed your call. I am with a client. Can you reply with a brief description of what you need and I will get back to you within the hour?' This captures the lead even when you cannot answer.
Does it work outside business hours?+
That is where it adds the most value. Enquiries that arrive at 9pm or on weekends get the same instant response. Your competitors are asleep. You are not.
Can I customise responses based on the type of enquiry?+
Yes. Different enquiry types can trigger different response sequences. A quote request gets pricing questions. A general enquiry gets your availability. An emergency gets your out-of-hours contact details.
Ready to Stop Doing This Manually?
The call is 45 minutes. Your report arrives in 5 business days. Most clients have their first automation live within a week of the review call.
Book Your AI Assessment — £4995+ hours/week guaranteed or full refund · Custom report in 5 days